Smile & Snap Booths are fully insured and all booths include:

Open-air booth, unlimited digital sharing, set up/breakdown, and lighting.

We proudly call Brooklyn home. While we're actively broadening our horizons, currently, our services cover Brooklyn, Manhattan, Roosevelt Island, LIC, and select areas of Queens. Please note, areas outside of these may incur additional travel fees as we extend our reach.

Ready to reserve your Smile & Snap Booth? Simply complete the form above this FAQ section. Once done, we'll contact you about the package option you want and we'll send the contract and invoice your way.

• A 50% retainer is required to secure date and time. The remainder will be due no later than 2 weeks before event.

• For Social Booth and Studio Booth we will contact you 2 weeks before event to discuss template designs

• We request at least a 48-hour notice for service inquiries. Last minute notice less than 48 hours may incur a rush fee at our discretion ($100 fee and full payment required at booking).

If the full balance has been paid in advance, a refund will be issued—minus the retainer—provided we receive notification of cancellation at least 10 business days before the scheduled event date. Bookings canceled 3 days or less before the event date is subject to a $100 cancellation fee and retainer.

If we as a company need to cancel a full refund will be issued for the inconvenience.

Cancellations made by the client or due to insufficient or incorrect space after the staff has arrived at the venue will not be refunded. Refunds may take up to 5-10 days to be processed. Refund of any upgrade or add-on is subject to a $15 cancellation fee per item minimum. Any requests for a refund must be made in writing via email for proper processing. 

Thank you for your understanding and cooperation in this matter.

Our Original Snap packages use either a Canon or Sony Mirrorless/DSLR camera. Paired with our professional lenses and studio quality professional lights, it’ll capture every moment with clarity and detail, ensuring your memories shine bright.

The Selfie Snap is a sleek, lightweight but sturdy kiosk that requires less space than the other packages. Powered by PCs, Microsoft Surfaces, or iPads for user friendly touchscreen experiences.

We aim to be there 1-1.5 hours before your booking kicks off to set up the booth and an hour after to break down.

To make sure everything runs smoothly, it's best to book the photo booth for the entire main reception. If you shorten the reservation, we might need to set up or pack away during the party, which could be a hassle, especially for fancy events. For weddings if you want to rent for cocktail hour and reception you’d need to rent for any time in between even if the booth would mostly stay idle.

Preferably we’d need at least an 8’x8’x8’(H) space for our Original Snap setups for max comfort and space for a line, prop table, etc. We can work with 6’×6’ without a backdrop so please just let us know in advance while you’re booking and we will work with you. Thank you!

The Selfie station can work in smaller spaces, we recommend at least 4’x4’ but keep in mind less space means less people in your photo.

Most Studio Snap experiences require a 12’x12’x9’(H) space. A 3-prong outlet within 20’ is also required.

• 8x8 to 10×10 footprint

• Cover by a canopy/tent or in shaded area must be provided by client so there’s no direct sunlight and to have more control over photo lighting. Alternatively you may pay us for an outdoor add-on.

• 1 small table for guests to put possessions or drinks on (if applicable)

• 8x8 to 10×10 footprint

• Ideal location is along a wall of your event site

• No direct sunlight

• If the event is outdoors, the green screen backdrop should be protected from wind by placing it next to a building. Cover (tent) must be provided or paid for in our add-ons.

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